Shipping policy
Overview
All items from Wild Islay Studio are designed and printed to order on the Isle of Islay.
This means orders are not pre-made and will only be produced once your design has been approved.
Processing Time
Orders are usually completed within:
2–4 working days after design approval
This includes:
- Designing your order
- Sending your proof
- Printing your items
Processing times may vary depending on:
- Order size
- Product type
- Current workload
- Stock availability
Delivery Time
Once your order has been completed, delivery times will vary depending on location:
- Islay (local): Usually quicker and may be arranged directly
- UK mainland: Typically 2–5 working days
Please note that delivery times are estimates and may vary depending on postal services.
Island Location
As Wild Islay Studio is based on Islay, there may occasionally be delays if materials need to be ordered in.
If this affects your order, you will be kept fully updated.
Urgent Orders
If you need your order quickly, please get in touch before placing your order.
I will always do my best to accommodate urgent requests where possible.
Delivery Responsibility
Once your order has been dispatched, Wild Islay Studio is not responsible for delays caused by:
- Postal or courier services
- Weather or transport disruption
- Incorrect delivery information provided
Local Collection / Delivery
Local collection or delivery on Islay may be available.
Please get in touch to arrange this.
Contact
If you have any questions about delivery or turnaround times, please contact:
📧 hello@wildislaystudio.co.uk